foxgloveandmoss@gmail.com

Westley Waterless,

Newmarket,

Suffolk     CB8 0RQ 

Tel: 07825 415 955   

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TERMS & CONDITIONS

Dear Customers, 

We would like you to be happy with the flowers or items you have purchased so if you're not sure on anything please give us a call. A few things to note:

 

  • The images used for each bouquet give an example of the style and colour of your chosen arrangement. As we use a range of seasonal and fresh blooms, all our bouquets are unique and bespoke to order and therefore will not be identical to the image shown.

  • Orders for next day must be received before 3pm the day before. Same day delivery might be possible depending on stocks but please call or email.

  • We offer AM or PM delivery slots. We cannot guarantee a delivery time within these periods.

  • If you’re unsure if the recipient will be in, please leave suitable delivery instructions. We endeavour to leave the bouquet in a safe location at the property or with a neighbour. If we cannot find a suitable location to leave the flowers we will leave a ‘sorry we missed you’ card and return them to our studio and the recipient will have to re-arrange delivery. 

  • Payment Methods - We currently offer Paypal payments when purchasing online, or you can pay on site with a debit card. Unfortunately we cannot accept card payments over the phone at the moment.

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